Pushover incident

Website and API issues, errant network monitor alerts

Resolved after 1 hour 38 minutes, affecting Dashboard and Outbound Message Queue, on June 22, 2026.

monitoring Jun 22, 2026, 09:40 PM UTC

An incorrect deployment to the backend code was made which caused new messages to be stored in our database in a format incompatible with some other components. As soon as the problem was noticed the change was rolled back, but the already-stored messages caused problems for the users that received those messages. This also affected our network monitors for teams, which caused our backend system to identify a number of monitors as not having been updated properly and then send out false alerts. An update mechanism had to be created to identify and re-encode all of those stored messages which took some time to create, test, and deploy. As of 18:00 CDT, all such messages have been re-encoded and sent out, restoring service for those affected users.

Started
Jun 22, 2026, 09:40 PM UTC
Resolved
Jun 22, 2026, 11:18 PM UTC
Duration
1h 38m
Detected by Pingoru
Jun 22, 2026, 09:40 PM UTC

Affected components

DashboardOutbound Message Queue

Update timeline

  1. monitoring Jun 22, 2026, 09:40 PM UTC

    An incorrect deployment to the backend code was made which caused new messages to be stored in our database in a format incompatible with some other components. As soon as the problem was noticed the change was rolled back, but the already-stored messages caused problems for the users that received those messages. This also affected our network monitors for teams, which caused our backend system to identify a number of monitors as not having been updated properly and then send out false alerts. An update mechanism had to be created to identify and re-encode all of those stored messages which took some time to create, test, and deploy. As of 18:00 CDT, all such messages have been re-encoded and sent out, restoring service for those affected users.

  2. resolved Jun 22, 2026, 11:18 PM UTC

    The incident has been resolved.

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