Purple incident

Access / Splashpages inaccessible

Resolved after 1 hour 14 minutes, affecting WiFi Access (End User Captive Portal) and WiFi Access (End User Captive Portal), on October 30, 2024.

monitoring Oct 30, 2024, 11:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 30, 2024, 10:30 PM UTC
Resolved
Oct 30, 2024, 11:45 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 30, 2024, 10:30 PM UTC

Affected components

WiFi Access (End User Captive Portal)WiFi Access (End User Captive Portal)

Update timeline

  1. identified Oct 30, 2024, 11:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 30, 2024, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2024, 11:45 PM UTC

    This incident has been resolved.

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