Purelink incident

Wireless Internet Service Outage - Waitetuna/Te Uku/Ohautira/Waingaro areas

Resolved after 3 hours 11 minutes, affecting PureLink Wireless, on January 15, 2026.

monitoring Jan 15, 2026, 04:54 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 15, 2026, 03:55 AM UTC
Resolved
Jan 15, 2026, 07:07 AM UTC
Duration
3h 11m
Detected by Pingoru
Jan 15, 2026, 03:55 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Jan 15, 2026, 03:55 AM UTC

    Some customers may be experiencing an internet outage or degraded performance in the Waitetuna/Te Uku/Ohautira/Waingaro areas. Our team is investigating the issue and will provide updates as we work to resolve it.

  2. monitoring Jan 15, 2026, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 07:07 AM UTC

    This incident has been resolved.

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