Purelink incident

FWA Outage

Resolved after 9 hours 25 minutes, affecting PureLink 4G Wireless, on February 12, 2026.

monitoring Feb 12, 2026, 09:59 AM UTC

We are continuing to monitor for any further issues.

Started
Feb 12, 2026, 09:13 AM UTC
Resolved
Feb 12, 2026, 06:39 PM UTC
Duration
9h 25m
Detected by Pingoru
Feb 12, 2026, 09:13 AM UTC

Affected components

PureLink 4G Wireless

Update timeline

  1. investigating Feb 12, 2026, 09:13 AM UTC

    We have been informed by our service partner of an issue affecting all 4G FWA connections nation wide. They are currently investigating the issue and implementing a fix. We will provide updates as they are received.

  2. monitoring Feb 12, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 12, 2026, 09:59 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 12, 2026, 06:39 PM UTC

    This incident has been resolved.

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