Purelink incident

Severe weather - Kawhia & Aotea

Resolved after 5 days 13 hours, affecting PureLink Wireless and PureLink 4G Wireless, on February 13, 2026.

monitoring Feb 15, 2026, 07:51 PM UTC

One NZ is currently experiencing an outage in the Kawhia / Aotea area. This is affecting 4G wireless connections in the area. PureLink Fixed Wireless services were not affected by this event.

Started
Feb 13, 2026, 08:50 AM UTC
Resolved
Feb 18, 2026, 10:27 PM UTC
Duration
5d 13h
Detected by Pingoru
Feb 13, 2026, 08:50 AM UTC

Affected components

PureLink WirelessPureLink 4G Wireless

Update timeline

  1. monitoring Feb 13, 2026, 08:50 AM UTC

    Due to severe weather in the region power delivery to several sites have been affected. Backups are holding however due to flooding and road closures we are unable to access these sites in the event of extended power failure. We will continue to monitor and provide updates as necessary.

  2. monitoring Feb 15, 2026, 07:51 PM UTC

    One NZ is currently experiencing an outage in the Kawhia / Aotea area. This is affecting 4G wireless connections in the area. PureLink Fixed Wireless services were not affected by this event.

  3. resolved Feb 18, 2026, 10:27 PM UTC

    This incident has been resolved.

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