Purelink incident

Voice Services Degraded

Resolved after 3 hours 24 minutes, affecting VOIP and 3CX, on December 4, 2024.

investigating Dec 04, 2024, 10:27 PM UTC

Some customers are currently experiencing issues with calls to and from the One NZ network while this is undergoing maintenance. Our Upstream provider is investigating this issue.

Started: Dec 04, 2024, 10:27 PM UTC
Resolved: Dec 05, 2024, 01:51 AM UTC
Duration: 3h 24m
Detected by Pingoru: Dec 04, 2024, 10:27 PM UTC

Affected components

VOIP3CX

Update timeline

investigating Dec 04, 2024, 10:27 PM UTC

Some customers are currently experiencing issues with calls to and from the One NZ network while this is undergoing maintenance. Our Upstream provider is investigating this issue.
resolved Dec 05, 2024, 01:51 AM UTC

This incident has been resolved.

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