Purelink incident

Internet Outage - Kawhia Area

Resolved after 8 hours 47 minutes, affecting PureLink Wireless, on August 5, 2025.

identified Aug 05, 2025, 10:08 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 05, 2025, 03:57 PM UTC
Resolved
Aug 06, 2025, 12:44 AM UTC
Duration
8h 47m
Detected by Pingoru
Aug 05, 2025, 03:57 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Aug 05, 2025, 03:57 PM UTC

    We are currently investigating an internet outage in the Kawhia area

  2. investigating Aug 05, 2025, 05:31 PM UTC

    Technicians are preparing to go to the site to investigate further.

  3. identified Aug 05, 2025, 10:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 06, 2025, 12:44 AM UTC

    This incident has been resolved.

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