Resolved after 12 hours 22 minutes, affecting SaaS - Europe and Remote Control - Europe, on August 18, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 18, 2025, 04:48 AM UTC
We are currently experiencing a partial service disruption affecting Pulseway EU customers. This may impact administrators' ability to manage endpoints and subscriptions. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience caused. - Cloud Operations Team
- investigating Aug 18, 2025, 04:48 AM UTC
We are continuing to investigate this issue.
- identified Aug 18, 2025, 09:44 AM UTC
The issue has been identified, and the team is actively working to resolve it.
- monitoring Aug 18, 2025, 10:45 AM UTC
The issue has been resolved.
- monitoring Aug 18, 2025, 10:46 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 18, 2025, 05:11 PM UTC
This incident has been resolved.
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