Resolved after 1 hour 27 minutes, affecting SaaS - United States and Remote Control - United States, on May 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SaaS - United StatesRemote Control - United States
Update timeline
- investigating May 03, 2026, 06:53 AM UTC
We are experiencing service disruption on a subset of Pulseway - US servers, which may impact administrators' ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the issue. We apologize for any inconvenience caused. - Cloud Operations Team
- investigating May 03, 2026, 06:54 AM UTC
We are continuing to investigate this issue.
- monitoring May 03, 2026, 07:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 03, 2026, 08:21 AM UTC
This incident has been resolved.
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