Pulsara incident

Pulsara Calling feature is temporarily unavailable

Resolved after 2 hours 49 minutes, affecting Pulsara Cloud Platform - US, on April 16, 2025.

monitoring Apr 16, 2025, 09:38 PM UTC

Pulsara's third-party video platform has restored all services, and Pulsara Calls are working. Pulsara will continue to monitor this issue.

Started
Apr 16, 2025, 07:32 PM UTC
Resolved
Apr 16, 2025, 10:21 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 16, 2025, 07:32 PM UTC

Affected components

Pulsara Cloud Platform - US

Update timeline

  1. investigating Apr 16, 2025, 07:32 PM UTC

    The Pulsara Calling feature is temporarily unavailable because our third-party partner is down. Pulsara is investigating this issue and will update the Pulsara Status Page when more information is available.

  2. monitoring Apr 16, 2025, 09:38 PM UTC

    Pulsara's third-party video platform has restored all services, and Pulsara Calls are working. Pulsara will continue to monitor this issue.

  3. resolved Apr 16, 2025, 10:21 PM UTC

    This incident has been resolved.

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