Public Internet incident

Broadband Service Outages

Resolved on September 28, 2022.

resolved Sep 28, 2022, 09:54 AM UTC

We are currently aware of a network issue that is causing a loss of service to some broadband services. The problem has been identified as a hardware failure within one of our wholesale partners' network. Engineers are working to resolve the issue as soon as possible. We will provide further updates as soon as they become available.

Started
Sep 28, 2022, 01:30 AM UTC
Resolved
Sep 28, 2022, 01:30 AM UTC
Duration
–
Detected by Pingoru
Sep 28, 2022, 01:30 AM UTC

Update timeline

  1. resolved Sep 28, 2022, 09:54 AM UTC

    We are currently aware of a network issue that is causing a loss of service to some broadband services. The problem has been identified as a hardware failure within one of our wholesale partners' network. Engineers are working to resolve the issue as soon as possible. We will provide further updates as soon as they become available.

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