Proton incident

Editing for Proton Docs unavailable

Resolved after 55 minutes, affecting Web Application, on November 22, 2024.

identified Nov 22, 2024, 01:37 AM UTC

The fiber faults between continental Europe and the Nordic countries caused a failure in the systems supporting the Proton Docs real-time editing feature. While document content is available, it is read-only for now. We are working to diagnose the failure and restore service as soon as possible. We apologize for the inconvenience.

Started
Nov 22, 2024, 01:37 AM UTC
Resolved
Nov 22, 2024, 02:33 AM UTC
Duration
55m
Detected by Pingoru
Nov 22, 2024, 01:37 AM UTC

Affected components

Web Application

Update timeline

  1. identified Nov 22, 2024, 01:37 AM UTC

    The fiber faults between continental Europe and the Nordic countries caused a failure in the systems supporting the Proton Docs real-time editing feature. While document content is available, it is read-only for now. We are working to diagnose the failure and restore service as soon as possible. We apologize for the inconvenience.

  2. resolved Nov 22, 2024, 02:33 AM UTC

    Editing for Proton Docs is now working normally.

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