Proton incident

Database geolocation issue in Costa Rica and Georgia

Resolved after 13 days 21 hours, affecting Regular Servers, on May 28, 2025.

investigating May 28, 2025, 08:53 AM UTC

We are currently experiencing a geolocation issue with the Costa Rica and Georgia VPN servers. Our team is collaborating with the geolocation database provider to resolve this matter as quickly as possible. We apologize for any inconvenience this may cause

Started: May 28, 2025, 08:53 AM UTC
Resolved: Jun 11, 2025, 06:20 AM UTC
Duration: 13d 21h
Detected by Pingoru: May 28, 2025, 08:53 AM UTC

Affected components

Regular Servers

Update timeline

investigating May 28, 2025, 08:53 AM UTC

We are currently experiencing a geolocation issue with the Costa Rica and Georgia VPN servers. Our team is collaborating with the geolocation database provider to resolve this matter as quickly as possible. We apologize for any inconvenience this may cause
resolved Jun 11, 2025, 06:20 AM UTC

This incident has been resolved.

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