Resolved after 19 hours 2 minutes, affecting Web Application and Proton Docs, on July 8, 2025.
A connectivity issue caused some documents to temporarily become read-only. The issue has been resolved, and all affected documents should be editable as normal once more.
Affected components
Update timeline
- investigating Jul 08, 2025, 06:36 PM UTC
Proton Docs is experiencing a temporary issue affecting a very small number of documents, causing customers to be unable to edit their document. As a workaround, customers can copy the information in the affected document, and paste it into a new one. The team is working to fix the issue as quickly as possible and restore edit access to all affected documents.
- investigating Jul 08, 2025, 06:38 PM UTC
We are continuing to investigate this issue.
- resolved Jul 09, 2025, 01:38 PM UTC
A connectivity issue caused some documents to temporarily become read-only. The issue has been resolved, and all affected documents should be editable as normal once more.
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