PROS incident

Data Platform - Databricks - Degraded Performance in Subrealms

Resolved after 17 minutes, affecting EU1 and EU1 and 1 more, on June 30, 2026.

resolved Jun 30, 2026, 01:03 PM UTC

Mitigation actions have been taken and all services should be back to normal. Please contact PROS Support if you encounter any further problem.

Started
Jun 30, 2026, 12:46 PM UTC
Resolved
Jun 30, 2026, 01:03 PM UTC
Duration
17m
Detected by Pingoru
Jun 30, 2026, 12:46 PM UTC

Affected components

EU1EU1US2US1

Update timeline

  1. investigating Jun 30, 2026, 12:46 PM UTC

    Data Platform has detected degraded performance. As a result, some customers may experience intermittent failure responses and/or slow response times from any integration with Data Platform. We are actively working to resolve the issue.

  2. resolved Jun 30, 2026, 01:03 PM UTC

    Mitigation actions have been taken and all services should be back to normal. Please contact PROS Support if you encounter any further problem.

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