Resolved after 36 minutes, affecting EU1, on May 13, 2026.
Dear customers, Mitigation actions have been taken, and our monitoring confirms all services are now back to normal. Please contact PROS Support if you encounter any further problem. Sincerely, PROS Support
Affected components
Update timeline
- investigating May 13, 2026, 04:14 PM UTC
Dear customers, Our monitoring tools detected partial failures in our EU1 cloud region. As a result, some customers may experience intermittent failures when trying to create, open or work with their Performance Quoting quotes. We are actively working to resolve the issue, and will provide an update within the next hour. Sincerely, PROS Support
- resolved May 13, 2026, 04:51 PM UTC
Dear customers, Mitigation actions have been taken, and our monitoring confirms all services are now back to normal. Please contact PROS Support if you encounter any further problem. Sincerely, PROS Support
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