Resolved after 27 minutes, affecting EU1, on May 13, 2026.
Mitigation actions have been taken and all services are now back to normal. Please contact PROS Support if you encounter any further problem.
Affected components
Update timeline
- investigating May 13, 2026, 03:51 PM UTC
RTPE EU1 region Outage
- investigating May 13, 2026, 03:58 PM UTC
PROS monitoring has detected EU1 POD and EU1 PODPPS. As a result, some customers may experience intermittent failure responses and/or slow response times from RTPE evaluation service, Smart CPQ, and/or degraded performance syncing data from SPM to RTPE. We are actively working to resolve the issue.
- resolved May 13, 2026, 04:19 PM UTC
Mitigation actions have been taken and all services are now back to normal. Please contact PROS Support if you encounter any further problem.
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