Proofpoint Security Awareness Training incident

Report Suspicious and End User Sync Issues

Resolved after 6 hours 28 minutes, affecting Training Platform - U.S. and Training Platform - Europe and 1 more, on October 29, 2025.

identified Oct 29, 2025, 05:22 PM UTC

Our Report Suspicious and End User Sync features are experiencing issues due to an issue occurring in Microsoft Azure. We are monitoring the issue and we'll notify when Microsoft provides additional information. https://azure.status.microsoft/en-us/status

Started
Oct 29, 2025, 05:22 PM UTC
Resolved
Oct 29, 2025, 11:50 PM UTC
Duration
6h 28m
Detected by Pingoru
Oct 29, 2025, 05:22 PM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia PacificTraining Platform - CanadaPhishAlarm - CLEAR - U.S.PhishAlarm - CLEAR - EuropePhishAlarm - CLEAR - Asia PacificPhishAlarm - CLEAR - Canada

Update timeline

  1. identified Oct 29, 2025, 05:22 PM UTC

    Our Report Suspicious and End User Sync features are experiencing issues due to an issue occurring in Microsoft Azure. We are monitoring the issue and we'll notify when Microsoft provides additional information. https://azure.status.microsoft/en-us/status

  2. resolved Oct 29, 2025, 11:50 PM UTC

    Microsoft has resolved their incident.

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