Proofpoint Security Awareness Training incident

US Phishing Simulation Campaign Not Sending

Resolved after 1 hour 20 minutes, affecting Simulated Phishing - U.S., on January 13, 2026.

resolved Jan 13, 2026, 09:13 PM UTC

The issue has been resolved. The Phishing Simulation mail sending is back to normal operation. We expect that all emails have been sent at this time. We apologize for any inconvenience that this may have caused.

Started
Jan 13, 2026, 07:53 PM UTC
Resolved
Jan 13, 2026, 09:13 PM UTC
Duration
1h 20m
Detected by Pingoru
Jan 13, 2026, 07:53 PM UTC

Affected components

Simulated Phishing - U.S.

Update timeline

  1. investigating Jan 13, 2026, 07:53 PM UTC

    We are current investigating an issue in our US region where Phishing Simulation Campaign emails are not being sent.

  2. resolved Jan 13, 2026, 09:13 PM UTC

    The issue has been resolved. The Phishing Simulation mail sending is back to normal operation. We expect that all emails have been sent at this time. We apologize for any inconvenience that this may have caused.

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