Proofpoint Security Awareness Training incident

Platform Training Issue for End Users

Resolved after 18 minutes, affecting Training Platform - U.S. and Training Platform - Europe and 1 more, on February 25, 2026.

identified Feb 25, 2026, 07:01 PM UTC

The issue has been identified and a fix is being implemented.

Started
Feb 25, 2026, 06:58 PM UTC
Resolved
Feb 25, 2026, 07:17 PM UTC
Duration
18m
Detected by Pingoru
Feb 25, 2026, 06:58 PM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia PacificTraining Platform - Canada

Update timeline

  1. investigating Feb 25, 2026, 06:58 PM UTC

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

  2. identified Feb 25, 2026, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 25, 2026, 07:17 PM UTC

    This incident has been resolved.

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