Proofpoint Security Awareness Training incident

US - Missing Campaign Results in Reports

Resolved after 20 hours 15 minutes, affecting Simulated Phishing - U.S., on July 8, 2026.

resolved Jul 09, 2026, 07:04 PM UTC

Phishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.

Started
Jul 08, 2026, 10:48 PM UTC
Resolved
Jul 09, 2026, 07:04 PM UTC
Duration
20h 15m
Detected by Pingoru
Jul 08, 2026, 10:48 PM UTC

Affected components

Simulated Phishing - U.S.

Update timeline

  1. identified Jul 08, 2026, 10:48 PM UTC

    Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.

  2. resolved Jul 09, 2026, 07:04 PM UTC

    Phishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.

Your product runs on more than Proofpoint Security Awareness Training

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →