Proofpoint Security Awareness Training incident
PhishAlarm issue with Outlook for Mac
Resolved after 4 days 6 hours, affecting PhishAlarm - CLEAR - U.S. and PhishAlarm - CLEAR - Europe and 1 more, on February 24, 2025.
We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice: Emails not being moved to Junk Dialogs/Prompts not being displayed However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.
Affected components
Update timeline
- identified Feb 24, 2025, 01:52 PM UTC
We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice: Emails not being moved to Junk Dialogs/Prompts not being displayed However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.
- resolved Feb 28, 2025, 08:39 PM UTC
This incident has been resolved.
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