Proofpoint Security Awareness Training incident
Service Disruptions in US Region
Major Vendor's status page →
Resolved after 21 hours 12 minutes, affecting Training Platform - U.S. and Simulated Phishing - U.S. and 1 more, on April 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Training Platform - U.S.Simulated Phishing - U.S.PhishAlarm - CLEAR - U.S.
Update timeline
- investigating Apr 21, 2025, 06:54 PM UTC
Admins may not be able to log in or administer the product. End Users may not be able to log in or take training. End Users may receive an error when attempting to report an email as Suspicious.
- investigating Apr 21, 2025, 09:10 PM UTC
Multiple engineering teams continue to investigate this issue.
- monitoring Apr 22, 2025, 12:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2025, 04:07 PM UTC
The incident has been resolved and impacted areas are back to operational.
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