Proof Serve incident

API experiencing elevated response times

Resolved after 39 minutes, on November 18, 2022.

resolved Nov 30, 2022, 03:07 AM UTC

The Proof API experienced elevated response times at 5:36 PM EST due to our database having an unusually high CPU load, which in turn negatively impacted the usability of our web & mobile apps. Our engineering team immediately began investigating at 5:38 PM and the issue was resolved at 5:58 PM.

Started
Nov 18, 2022, 10:36 PM UTC
Resolved
Nov 18, 2022, 11:15 PM UTC
Duration
39m
Detected by Pingoru
Nov 18, 2022, 10:36 PM UTC

Update timeline

  1. resolved Nov 30, 2022, 03:07 AM UTC

    The Proof API experienced elevated response times at 5:36 PM EST due to our database having an unusually high CPU load, which in turn negatively impacted the usability of our web & mobile apps. Our engineering team immediately began investigating at 5:38 PM and the issue was resolved at 5:58 PM.

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