Profitroom incident

Knowledge Base and 'Submit a Ticket' Tabs Partially Unavailable

Resolved after 1 hour 9 minutes, affecting Profitroom Suite platform, on September 18, 2026.

investigating Sep 18, 2026, 09:40 AM UTC

Some users may experience issues accessing the Knowledge Base and Submit a Ticket tabs in the Suite. Thank you for your patience.

Started: Sep 18, 2026, 09:40 AM UTC
Resolved: Sep 18, 2026, 10:50 AM UTC
Duration: 1h 9m
Detected by Pingoru: Sep 18, 2026, 09:40 AM UTC

Affected components

Profitroom Suite platform

Update timeline

investigating Sep 18, 2026, 09:40 AM UTC

Some users may experience issues accessing the Knowledge Base and Submit a Ticket tabs in the Suite. Thank you for your patience.
resolved Sep 18, 2026, 10:50 AM UTC

The incident has been resolved.

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