Process Street incident
Upstream Issue Impacting BI Data Source Refreshes
Resolved after 3 hours 21 minutes, affecting Process Street APIs, on January 16, 2026.
We’ve implemented a fix for the issue impacting BI Data Source updates and have resumed update processing. We are continuing to monitor closely before marking this incident fully resolved.
Affected components
Update timeline
- identified Jan 16, 2026, 09:05 AM UTC
We are currently experiencing delays in BI Data Source updates due to an issue with an upstream provider. This is interrupting our scheduled updates to customer warehouses. We are in contact with the provider and actively working to restore normal update operations as soon as possible. We will provide updates as more information becomes available.
- identified Jan 16, 2026, 10:30 AM UTC
We’ve implemented a fix for the issue impacting BI Data Source updates and have resumed update processing. We are continuing to monitor closely before marking this incident fully resolved.
- resolved Jan 16, 2026, 12:26 PM UTC
This incident has been resolved.
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