Privacy incident

Newly created cards unable to transact

Resolved after 5 minutes, affecting Transaction Processing, on November 4, 2025.

monitoring Nov 04, 2025, 06:54 PM UTC

We have applied a fix and are monitoring performance.

Started
Nov 04, 2025, 06:49 PM UTC
Resolved
Nov 04, 2025, 06:55 PM UTC
Duration
5m
Detected by Pingoru
Nov 04, 2025, 06:49 PM UTC

Affected components

Transaction Processing

Update timeline

  1. identified Nov 04, 2025, 06:49 PM UTC

    We have identified an issue on our end causing newly created cards to be unable to transact, beginning with cards created after 17:34 UTC 2025-11-04

  2. identified Nov 04, 2025, 06:49 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 04, 2025, 06:50 PM UTC

    The issue has been identified and a fix has been deployed. We expect behavior to return to normal shortly.

  4. monitoring Nov 04, 2025, 06:54 PM UTC

    We have applied a fix and are monitoring performance.

  5. resolved Nov 04, 2025, 06:55 PM UTC

    All cards created are now able to transact.

Your product runs on more than Privacy

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →