Resolved after 5 hours 47 minutes, affecting Transaction Processing, on November 11, 2025.
The network issue has been resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 11, 2025, 12:55 AM UTC
We are currently investigating an issue that may be causing unexpected declines
- investigating Nov 11, 2025, 01:48 AM UTC
We are continuing to investigate the issue causing unexpected declines. All Privacy customers may be affected and experience declines temporarily. We will provide an update as soon as possible.
- identified Nov 11, 2025, 01:59 AM UTC
We have identified the issue and are working with our network partners to implement a resolution.
- identified Nov 11, 2025, 03:20 AM UTC
We are continuing to work with our network partners to fix this issue.
- identified Nov 11, 2025, 04:31 AM UTC
We apologize for the delay. We are continuing to work with our network partners to fix this issue.
- identified Nov 11, 2025, 05:32 AM UTC
We apologize for the delay. We are continuing to work with our network partners to fix this issue.
- monitoring Nov 11, 2025, 06:33 AM UTC
The network issue has been resolved. Thank you for your patience.
- resolved Nov 11, 2025, 06:42 AM UTC
Normal transaction processing has resumed. Thank you for your patience.
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