Prisma Data incident

Optimize unavailable due to schema migration

Resolved after 1 hour 4 minutes, on November 28, 2024.

resolved Nov 29, 2024, 08:22 PM UTC

RESOLVED A production data migration caused Optimize to remain in maintenance mode for 64 minutes. Affected Users: All users were unable to access Optimize during the incident. Root cause: An issue with an upstream provider caused the schema migration process to stall. Workarounds: None

Started: Nov 28, 2024, 06:00 PM UTC
Resolved: Nov 28, 2024, 07:04 PM UTC
Duration: 1h 4m
Detected by Pingoru: Nov 28, 2024, 06:00 PM UTC

Update timeline

resolved Nov 29, 2024, 08:22 PM UTC

RESOLVED A production data migration caused Optimize to remain in maintenance mode for 64 minutes. Affected Users: All users were unable to access Optimize during the incident. Root cause: An issue with an upstream provider caused the schema migration process to stall. Workarounds: None

Your product runs on more than Prisma Data

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.