Resolved after 1 hour 16 minutes, affecting Prisma Accelerate, on November 29, 2024.
We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.
Affected components
Update timeline
- investigating Nov 29, 2024, 07:32 PM UTC
Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines. Affected users: Accelerate users operating in the us-east-1 region Root cause: Currently unknown Workarounds: None
- monitoring Nov 29, 2024, 07:52 PM UTC
We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.
- resolved Nov 29, 2024, 08:48 PM UTC
We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.
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