Prisma Data incident
Accelerate partial disruption affecting new query engine starts
Resolved after 29 minutes, affecting Prisma Accelerate, on January 3, 2025.
The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.
Affected components
Update timeline
- identified Jan 03, 2025, 02:56 PM UTC
Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider. Affected users: users allocating new query engines due to normal activity Root cause: upstream service provider incident Workarounds: none identified
- monitoring Jan 03, 2025, 03:08 PM UTC
The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.
- resolved Jan 03, 2025, 03:25 PM UTC
This incident has been resolved.
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