Prisma Data incident
Accelerate intermittent errors provisioning new query engines
Resolved after 26 minutes, affecting Prisma Accelerate, on March 14, 2025.
We're observing that the upstream provider incident has resolved and query engine allocations are succeeding.
Affected components
Update timeline
- investigating Mar 14, 2025, 10:26 PM UTC
Description: We are investigating intermittent failures occurring in the query engine provisioning flow of Accelerate. This may impact the ability to start new query engines during Accelerate autoscaling and other events that trigger new query engine allocation. Affected users: Intermittently all users Root cause: Upstream provider Workarounds: None identified
- identified Mar 14, 2025, 10:38 PM UTC
We've identified an upstream provider service disruption. We're continuing to monitor the upstream provider incident and apply mitigations.
- resolved Mar 14, 2025, 10:52 PM UTC
We're observing that the upstream provider incident has resolved and query engine allocations are succeeding.
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