Resolved after 31 minutes, affecting Prisma Accelerate and Prisma Console and 1 more, on April 3, 2025.
We are no longer observing elevated 500 responses and continuing to monitor.
Affected components
Prisma AcceleratePrisma ConsolePrisma OptimizePrisma Postgres
Update timeline
- identified Apr 03, 2025, 02:14 PM UTC
Description: Accelerate is observing elevated 500 responses in eu-west-3 caused by an upstream provider service degradation. We are continuing to monitor the impact. Affected users: Accelerate usage in eu-west-3 Root cause: infrastructure provider degradation Workarounds: None identified
- monitoring Apr 03, 2025, 02:35 PM UTC
We are no longer observing elevated 500 responses and continuing to monitor.
- resolved Apr 03, 2025, 02:45 PM UTC
We are continue to observe successful responses in all regions.
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