Prisma Data incident
Accelerate is unable to provision new query engines in EU Central (1)
Resolved after 18 minutes, affecting Prisma Accelerate, on May 21, 2025.
The upstream infrastructure provider issue has resolved and Accelerate is provisioning new query engines successfully.
Affected components
Update timeline
- identified May 21, 2025, 09:29 AM UTC
Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified
- resolved May 21, 2025, 09:47 AM UTC
The upstream infrastructure provider issue has resolved and Accelerate is provisioning new query engines successfully.
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