Prisma Data incident

Delays in usage data

Resolved after 54 minutes, affecting Prisma Console, on September 1, 2025.

resolved Sep 01, 2025, 07:07 PM UTC

Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.

Started
Sep 01, 2025, 06:13 PM UTC
Resolved
Sep 01, 2025, 07:07 PM UTC
Duration
54m
Detected by Pingoru
Sep 01, 2025, 06:13 PM UTC

Affected components

Prisma Console

Update timeline

  1. identified Sep 01, 2025, 06:13 PM UTC

    We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console. Root cause: Upstream analytics provider Workarounds: None identified

  2. monitoring Sep 01, 2025, 06:33 PM UTC

    The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.

  3. resolved Sep 01, 2025, 07:07 PM UTC

    Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.

Your product runs on more than Prisma Data

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →