Prisma Data incident
Accelerate is unable to provision new query engines in eu-central-1
Minor Vendor's status page →
Resolved after 2 hours 49 minutes, affecting Prisma Accelerate, on September 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Prisma Accelerate
Update timeline
- identified Sep 19, 2025, 08:15 AM UTC
Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified
- monitoring Sep 19, 2025, 08:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 11:05 AM UTC
This incident has been resolved.
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