Prism incident

This is an example incident

Resolved on February 12, 2022.

resolved Feb 13, 2022, 09:58 PM UTC

Empathize with those affected and let them know everything is operating as normal.

Started
Feb 12, 2022, 10:14 PM UTC
Resolved
Feb 12, 2022, 10:14 PM UTC
Duration
–
Detected by Pingoru
Feb 12, 2022, 10:14 PM UTC

Update timeline

  1. investigating Feb 13, 2022, 09:58 PM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified Feb 13, 2022, 09:58 PM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring Feb 13, 2022, 09:58 PM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved Feb 13, 2022, 09:58 PM UTC

    Empathize with those affected and let them know everything is operating as normal.

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