Resolved after 11 minutes, affecting Remote Technician, on November 21, 2025.
We identified a DNS issue specifically with Remote Technician connections timing out. We have identified the problem and are currently working towards a resolution.
Affected components
Remote Technician
Update timeline
- identified Nov 21, 2025, 12:16 AM UTC
We identified a DNS issue specifically with Remote Technician connections timing out. We have identified the problem and are currently working towards a resolution.
- resolved Nov 21, 2025, 12:28 AM UTC
This incident has been resolved.
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