Resolved after 6 hours 28 minutes, affecting Workspaces in US East Coast, on April 13, 2026.
This incident has been resolved. All systems are back online and operating normally.
Affected components
Update timeline
- monitoring Apr 13, 2026, 09:00 AM UTC
We are currently performing a planned database engine upgrade. The maintenance window has exceeded its scheduled time and some customers may be experiencing connection failures or inability to access the service. We are actively monitoring the upgrade progress. The service will be restored automatically once the upgrade completes.
- monitoring Apr 13, 2026, 02:02 PM UTC
Our team is actively working to restore access as quickly as possible. We will provide another update within 30 minutes. We apologize for the extended disruption and appreciate your continued patience.
- monitoring Apr 13, 2026, 02:20 PM UTC
Our database systems are back online and we are actively monitoring to ensure stability. Thank you for your patience throughout this disruption.
- resolved Apr 13, 2026, 03:28 PM UTC
This incident has been resolved. All systems are back online and operating normally.
Your product runs on more than Preset
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services