Resolved after 14 hours 43 minutes, affecting API and Database and 1 more, on April 11, 2025.
Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.
Affected components
Update timeline
- identified Apr 11, 2025, 06:30 PM UTC
While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.
- identified Apr 11, 2025, 08:22 PM UTC
We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.
- monitoring Apr 12, 2025, 12:54 AM UTC
Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.
- resolved Apr 12, 2025, 09:14 AM UTC
This incident has been resolved.
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Amazon Web Services