Resolved after 4 hours 34 minutes, on August 5, 2025.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Aug 05, 2025, 06:56 PM UTC
We are currently experiencing an issue affecting our phone system, preventing some calls from being received or made. Please log a case or use our Live Chat option.
- investigating Aug 05, 2025, 07:39 PM UTC
We are continuing to investigate this issue.
- investigating Aug 05, 2025, 09:08 PM UTC
We are continuing to investigate this issue.
- identified Aug 05, 2025, 10:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 05, 2025, 11:30 PM UTC
This incident has been resolved.
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