Practice Fusion incident

EHR is online but some users may experience issues with sending superbills to AdvancedMD and NueMD

Resolved after 1 hour 54 minutes, on August 21, 2025.

identified Aug 21, 2025, 04:44 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 21, 2025, 04:11 PM UTC
Resolved
Aug 21, 2025, 06:05 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 21, 2025, 04:11 PM UTC

Update timeline

  1. investigating Aug 21, 2025, 04:11 PM UTC

    We are aware of an issue impacting sending superbills to AdvancedMD and NueMD. We are working to resolve the issue as soon as possible.

  2. identified Aug 21, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 06:05 PM UTC

    This incident has been resolved.

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