Resolved after 23 hours 53 minutes, on October 20, 2025.
We are continuing to work on a fix for this issue.
Update timeline
- identified Oct 20, 2025, 03:24 PM UTC
We’re currently experiencing an issue with our phone system, and inbound/outbound calls may not be working at this time. Our team is working with our phone provider to restore service as quickly as possible. Please visit help.practicefusion.com to start to create a support case or start a live chat for immediate assistance.
- identified Oct 20, 2025, 03:48 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 04:51 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 21, 2025, 03:17 PM UTC
This incident has been resolved.
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