PPRO Outage History
PPRO major outage · 1 active incident View live status →Pingoru has recorded 554 incidents for PPRO: 554 in the last 12 months and 220 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 95 | 101 of 720 (14%) |
| May 2026 | 86 | 135 of 744 (18%) |
| June 2026 | 72 | 126 of 720 (18%) |
| July 2026 | 82 | 83 of 744 (11%) |
| August 2026 | 55 | 104 of 744 (14%) |
| September 2026 | 74 | 91 of 720 (13%) |
| October 2026 | 85 | 276 of 592 (47%) |
Incidents, newest first
Major August 19, 2026 [External] eps | BAWAG Gruppe, 3-Banken-Gruppe | Resolved Partial Service Degradation 2h 27m eps
Started Aug 19, 2026, 05:35 AM UTC· resolved Aug 19, 2026, 08:03 AM UTC
- identified Aug 19, 2026, 05:35 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 19, 2026, 07:59 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 19, 2026, 08:03 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical August 17, 2026 [External] Twint | | Resolved Severe Service Degradation 23m Twint
Started Aug 17, 2026, 10:17 PM UTC· resolved Aug 17, 2026, 10:41 PM UTC
- investigating Aug 17, 2026, 10:17 PM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting Twint. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 17, 2026, 10:39 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 17, 2026, 10:41 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 16, 2026 [External] Bancontact | Worldline | Resolved Partial Service Degradation 7h 34m Bancontact
Started Aug 16, 2026, 10:52 PM UTC· resolved Aug 17, 2026, 06:26 AM UTC
- identified Aug 16, 2026, 10:52 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 17, 2026, 06:22 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- monitoring Aug 17, 2026, 06:24 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 17, 2026, 06:26 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 15, 2026 [External] Bancontact | ING Belgium | Resolved Partial Service Degradation 2h 8m Bancontact
Started Aug 15, 2026, 11:59 PM UTC· resolved Aug 16, 2026, 02:08 AM UTC
- identified Aug 15, 2026, 11:59 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 16, 2026, 12:29 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 16, 2026, 02:08 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 15, 2026 [External] Credit Card - Brazil | Mastercard | Resolved Partial Service Degradation 46m Credit Card - Brazil
Started Aug 15, 2026, 05:33 AM UTC· resolved Aug 15, 2026, 06:19 AM UTC
- identified Aug 15, 2026, 05:33 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 15, 2026, 05:46 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Brazil extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 15, 2026, 06:19 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 15, 2026 [External] Credit Card - Colombia | Mastercard | Resolved Partial Service Degradation 55m Credit Card - Colombia
Started Aug 15, 2026, 05:21 AM UTC· resolved Aug 15, 2026, 06:16 AM UTC
- identified Aug 15, 2026, 05:21 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 15, 2026, 05:49 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Colombia extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 15, 2026, 06:16 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 15, 2026 [External] Credit Card - Chile | Mastercard | Resolved Partial Service Degradation 49m Credit Card - Chile
Started Aug 15, 2026, 05:17 AM UTC· resolved Aug 15, 2026, 06:07 AM UTC
- identified Aug 15, 2026, 05:17 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 15, 2026, 05:43 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Chile extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 15, 2026, 06:07 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 15, 2026 [External] Credit Card - Mexico | Mastercard | Resolved Partial Service Degradation 48m Credit Card - Mexico
Started Aug 15, 2026, 05:16 AM UTC· resolved Aug 15, 2026, 06:05 AM UTC
- identified Aug 15, 2026, 05:16 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 15, 2026, 05:42 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 15, 2026, 06:05 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 12, 2026 [External] Bancontact | BELFIUS BANK SA/NV | Resolved Partial Service Degradation 12h 17m Bancontact
Started Aug 12, 2026, 08:50 AM UTC· resolved Aug 12, 2026, 09:07 PM UTC
- identified Aug 12, 2026, 08:50 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 12, 2026, 02:20 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 12, 2026, 09:07 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 11, 2026 iDeal | | Resolved Partial Service Degradation 1m
Started Aug 11, 2026, 01:32 PM UTC· resolved Aug 11, 2026, 01:34 PM UTC
- identified Aug 11, 2026, 01:32 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Aug 11, 2026, 01:34 PM UTC
The service degradation affecting iDeal has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 10, 2026 [External] Thailand Banks | Demo Component | Partial Service Degradation 8m Thailand Banks
Started Aug 10, 2026, 03:12 PM UTC· resolved Aug 10, 2026, 03:20 PM UTC
- identified Aug 10, 2026, 03:12 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Major August 9, 2026 [External] eps | Raiffeisen Banking Group Austria, HYPO Upper Austria, Salzburg, Styria, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation 1h 26m eps
Started Aug 09, 2026, 11:03 PM UTC· resolved Aug 10, 2026, 12:29 AM UTC
- identified Aug 09, 2026, 11:03 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 10, 2026, 12:29 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 7, 2026 [External] eps | Oberbank AG, BTV VIER, BKS Bank | Resolved Partial Service Degradation 1h 8m eps
Started Aug 07, 2026, 04:30 AM UTC· resolved Aug 07, 2026, 05:38 AM UTC
- identified Aug 07, 2026, 04:30 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 07, 2026, 05:33 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 07, 2026, 05:38 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 5, 2026 LATAM Processing Engine | | Resolved Partial Service Degradation 13m LATAM Processing Engine
Started Aug 05, 2026, 03:21 PM UTC· resolved Aug 05, 2026, 03:34 PM UTC
- investigating Aug 05, 2026, 03:21 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting LATAM Processing Engine. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 05, 2026, 03:33 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Aug 05, 2026, 03:34 PM UTC
The service degradation affecting LATAM Processing Engine has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 5, 2026 [External] Trustly | United Kingdom of Great Britain and Northern Ireland | Resolved Partial Service Degradation 7h 36m Trustly
Started Aug 05, 2026, 12:42 AM UTC· resolved Aug 05, 2026, 08:19 AM UTC
- identified Aug 05, 2026, 12:42 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 05, 2026, 08:19 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical August 4, 2026 [External] MB multibanco | | Resolved Severe Service Degradation 52m MB multibanco
Started Aug 04, 2026, 12:28 PM UTC· resolved Aug 04, 2026, 01:21 PM UTC
- investigating Aug 04, 2026, 12:28 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting MB multibanco. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 04, 2026, 12:43 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- identified Aug 04, 2026, 12:59 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 04, 2026, 01:13 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB multibanco extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 04, 2026, 01:21 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical August 4, 2026 [External] MB Way | | Resolved Severe Service Degradation 55m MB Way
Started Aug 04, 2026, 12:27 PM UTC· resolved Aug 04, 2026, 01:22 PM UTC
- investigating Aug 04, 2026, 12:27 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 04, 2026, 12:42 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- identified Aug 04, 2026, 12:58 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 04, 2026, 01:18 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 04, 2026, 01:22 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 4, 2026 Credit Card - Colombia | | Resolved Partial Service Degradation 2h 12m Credit Card - Colombia
Started Aug 04, 2026, 02:03 AM UTC· resolved Aug 04, 2026, 04:16 AM UTC
- investigating Aug 04, 2026, 02:03 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Colombia. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 04, 2026, 02:30 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 04, 2026, 04:16 AM UTC
The service degradation affecting Credit Card - Colombia has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major August 3, 2026 [External] iDeal | Knab Bank | Resolved Partial Service Degradation 2h 10m
Started Aug 03, 2026, 09:12 AM UTC· resolved Aug 03, 2026, 11:22 AM UTC
- identified Aug 03, 2026, 09:12 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Aug 03, 2026, 10:18 AM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Aug 03, 2026, 11:22 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major July 30, 2026 Credit Card - Brazil | | Resolved Partial Service Degradation 13h 19m Credit Card - Brazil
Started Jul 30, 2026, 11:32 PM UTC· resolved Jul 31, 2026, 12:52 PM UTC
- investigating Jul 30, 2026, 11:32 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 31, 2026, 12:50 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Jul 31, 2026, 12:52 PM UTC
The service degradation affecting Credit Card - Brazil has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major July 30, 2026 [External] iDeal | De Volksbank N.V. | Resolved Partial Service Degradation 37m
Started Jul 30, 2026, 09:31 AM UTC· resolved Jul 30, 2026, 10:09 AM UTC
- identified Jul 30, 2026, 09:31 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Jul 30, 2026, 10:09 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major July 30, 2026 BLIK OneClick | | Resolved Partial Service Degradation 29m BLIK OneClick
Started Jul 30, 2026, 08:51 AM UTC· resolved Jul 30, 2026, 09:20 AM UTC
- investigating Jul 30, 2026, 08:51 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 30, 2026, 09:02 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Jul 30, 2026, 09:20 AM UTC
The service degradation affecting BLIK OneClick has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major July 28, 2026 [External] eps | Raiffeisen Bankengruppe,HYPO ,Volkskreditbank AG, Posojilnica Bank | Resolved Partial Service Degradation 2h 20m eps
Started Jul 28, 2026, 07:37 AM UTC· resolved Jul 28, 2026, 09:57 AM UTC
- identified Jul 28, 2026, 07:37 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Jul 28, 2026, 09:57 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Critical July 28, 2026 Gopay | | Resolved Severe Service Degradation 3h 39m GoPay
Started Jul 28, 2026, 07:34 AM UTC· resolved Jul 28, 2026, 11:14 AM UTC
- identified Jul 28, 2026, 07:34 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- identified Jul 28, 2026, 10:35 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
- monitoring Jul 28, 2026, 10:36 AM UTC
The service degradation affecting Gopay has reportedly been resolved. We are currently monitoring the recovery of Gopay extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Jul 28, 2026, 11:14 AM UTC
The service degradation affecting Gopay has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Major July 25, 2026 [External] Przelewy24 | | Resolved Partial Service Degradation 2h 8m Przelewy24
Started Jul 25, 2026, 01:58 PM UTC· resolved Jul 25, 2026, 04:07 PM UTC
- investigating Jul 25, 2026, 01:58 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Przelewy24. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 25, 2026, 02:02 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Jul 25, 2026, 03:49 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Przelewy24 extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Jul 25, 2026, 04:07 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.