PPRO incident

paysafecard | | Resolved Severe Service Degradation

Resolved after 26 minutes, affecting paysafecard, on September 10, 2026.

resolved Sep 10, 2026, 12:54 PM UTC

The service degradation affecting paysafecard has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Started
Sep 10, 2026, 12:27 PM UTC
Resolved
Sep 10, 2026, 12:54 PM UTC
Duration
26m
Detected by Pingoru
Sep 10, 2026, 12:27 PM UTC

Affected components

paysafecard

Update timeline

  1. investigating Sep 10, 2026, 12:27 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting paysafecard. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. monitoring Sep 10, 2026, 12:34 PM UTC

    The service degradation affecting paysafecard has reportedly been resolved. We are currently monitoring the recovery of paysafecard extensively to ensure that performance remains stable before we formally conclude this incident.

  3. identified Sep 10, 2026, 12:45 PM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  4. resolved Sep 10, 2026, 12:54 PM UTC

    The service degradation affecting paysafecard has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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