PPRO incident

[External] eps | Oberbank | BTV | BKS | Partial Service Degradation

Resolved after 1 hour 3 minutes, affecting eps, on September 4, 2026.

monitoring Sep 04, 2026, 09:43 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

Started
Sep 04, 2026, 09:08 AM UTC
Resolved
Sep 04, 2026, 10:12 AM UTC
Duration
1h 3m
Detected by Pingoru
Sep 04, 2026, 09:08 AM UTC

Affected components

eps

Update timeline

  1. identified Sep 04, 2026, 09:08 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Sep 04, 2026, 09:43 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Sep 04, 2026, 10:12 AM UTC

    This incident has been resolved.

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