Resolved after 23 hours 12 minutes, affecting Dashboard, on October 20, 2025.
Functionality seems to have been fully restored, despite continued upstream infrastructure provider issues. Our team is still monitoring.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:22 PM UTC
We are receiving reports that dashboard access is intermittent - either project lists not rendering or "App not found" errors when trying to access a specific project. This is potentially related to upstream infrastructure issues and our team are investigating.
- investigating Oct 20, 2025, 04:48 PM UTC
Our team are still investigating. Initial findings seem to confirm the following: 1) The issue is due to upstream infrastructure issues - we are monitoring these closely and will post updates as we have them. 2) Deployed PowerSync Service instances are unaffected. This seems to be the case for all regions.
- monitoring Oct 20, 2025, 05:35 PM UTC
A workaround to the upstream provider issues has been deployed and users should be able to access their projects in the dashboard. We are monitoring both our fix and upstream issues.
- monitoring Oct 20, 2025, 07:18 PM UTC
Functionality seems to have been fully restored, despite continued upstream infrastructure provider issues. Our team is still monitoring.
- resolved Oct 21, 2025, 03:34 PM UTC
This incident has been resolved.
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