PowerSync incident

US region degraded

Resolved after 4 hours 40 minutes, affecting Instance Deployments and PowerSync Service - US Cluster, on July 6, 2026.

resolved Jul 06, 2026, 03:30 PM UTC

AWS has resolved the underlying issue. We are back on our standard auto-scaling infrastructure, and everything is operating normally.

Started
Jul 06, 2026, 10:49 AM UTC
Resolved
Jul 06, 2026, 03:30 PM UTC
Duration
4h 40m
Detected by Pingoru
Jul 06, 2026, 10:49 AM UTC

Affected components

Instance DeploymentsPowerSync Service - US Cluster

Update timeline

  1. investigating Jul 06, 2026, 10:49 AM UTC

    We are investigating an issue with PowerSync in the US region where new processes may fail to provision. This affects instance deploys, as well as auto-scaling on existing deploys.

  2. monitoring Jul 06, 2026, 12:00 PM UTC

    We have identified the issue and applied a workaround. An upstream outage at AWS in our US region prevented our auto-scaling infrastructure from provisioning new EC2 nodes. This caused overall capacity to be too low, affecting instance deploys, instance scaling, and some existing instances. We have applied a workaround to manually scale our capacity, which addresses the issue in the short term. We are working with AWS to resolve the underlying issue, while continuing to monitor the capacity.

  3. resolved Jul 06, 2026, 03:30 PM UTC

    AWS has resolved the underlying issue. We are back on our standard auto-scaling infrastructure, and everything is operating normally.

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