Resolved after 28 minutes, affecting Web UI and Web UI, on October 9, 2025.
The incident has been resolved, UI logins both in EU and US are working as expected.
Affected components
Web UIWeb UI
Update timeline
- investigating Oct 09, 2025, 12:40 PM UTC
We are currently looking into an issue signing in to Port's UI
- identified Oct 09, 2025, 12:56 PM UTC
We have identified the issue and are working on a fix. UI logins in Port EU will now work as expected. We are continuing to validate UI logins in Port US
- monitoring Oct 09, 2025, 12:59 PM UTC
UI logins both for EU and US are operational. We are continuing to monitor to ensure there are no additional issues
- resolved Oct 09, 2025, 01:09 PM UTC
The incident has been resolved, UI logins both in EU and US are working as expected.
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