Port incident

Issues with getting access tokens during self service actions

Resolved after 25 minutes, affecting Blueprints API and Entities API, on November 27, 2025.

resolved Nov 27, 2025, 09:20 AM UTC

This incident has been identified as a customer specific issue, and the API is working as expected.

Started
Nov 27, 2025, 08:54 AM UTC
Resolved
Nov 27, 2025, 09:20 AM UTC
Duration
25m
Detected by Pingoru
Nov 27, 2025, 08:54 AM UTC

Affected components

Blueprints APIEntities API

Update timeline

  1. investigating Nov 27, 2025, 08:54 AM UTC

    We are investigating an issue related to getting access tokens during SSA. We will provide more information as we have it.

  2. resolved Nov 27, 2025, 09:20 AM UTC

    This incident has been identified as a customer specific issue, and the API is working as expected.

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